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Payer provider-manual & policy finder

Stop hunting through payer websites. Jump straight to the provider manual, medical and reimbursement policies, credentialing, and eligibility pages for 233+ major payers — including Medicare MACs and Florida plans.

233 payers Direct official links Medicare + commercial + Medicaid
All tools

Showing 233 payers.

90 Degree Benefits

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Absolute Total Care (South Carolina)

Medicaid

Centene SC plan; Medicaid manual PDF under resources.

Aetna Better Health of Florida

Medicaid

Manual PDFs under materials-forms; eligibility via Availity.

Aetna Medicare

Medicare Advantage

Shares aetna.com provider resources with Aetna commercial.

Aetna Signature Administrators

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

AHCCCS (Arizona Medicaid)

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Alameda Alliance for Health

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Alignment Health Plan

Medicare Advantage

Split across two domains; policies inside the operations manual.

Allied National

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Ambetter / Centene

Commercial

State-specific site; no single national manual; eligibility via Availity.

AmeriHealth Caritas

Medicaid

Corporate home; manual/policies from PA affiliate (state-specific).

Amida Care

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Angle Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Anthem / Elevance Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Anthem Blue Cross (California)

Blue Cross

California-specific; Availity for real-time eligibility.

Anthem Blue Cross Blue Shield

Blue Cross

Eligibility runs through Availity portal.

Anthem HealthKeepers

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Apple Health (Washington State Medicaid)

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Arkansas Blue Cross and Blue Shield

Blue Cross

Manual is a PDF; eligibility via Availity portal.

Auxiant

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

AvMed (Florida)

Commercial

Manual is the physician/facility reference guide; eligibility via Availity.

Banner|Aetna

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Baylor Scott & White Health Plan (Texas)

Commercial

Texas plan; commercial manual PDF.

BenefitMall

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross & Blue Shield of Rhode Island

Blue Cross

Manual and eligibility behind secure portal login.

Blue Cross and Blue Shield of Alabama

Blue Cross

ProviderAccess portal; eligibility needs login.

Blue Cross and Blue Shield of Illinois

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross and Blue Shield of Kansas City

Blue Cross

Manual/policies on providers.bluekc.com subdomain.

Blue Cross and Blue Shield of Massachusetts

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross and Blue Shield of Minnesota

Blue Cross

Manual is a PDF; eligibility via Availity.

Blue Cross and Blue Shield of Mississippi

Blue Cross

Eligibility via myBlue SSO login.

Blue Cross and Blue Shield of Nebraska

Blue Cross

Dedicated medical-policy subdomain; NaviNet for eligibility.

Blue Cross and Blue Shield of North Carolina

Blue Cross

Provider Blue Books are the manuals; eligibility via Blue e portal.

Blue Cross and Blue Shield of Oklahoma

Blue Cross

HCSC platform; policies are the CPCP reimbursement library.

Blue Cross and Blue Shield of Texas

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross and Blue Shield of Vermont

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross Blue Shield of Illinois

Blue Cross

HCSC plan; policy library also at medicalpolicy.bcbsil.com.

Blue Cross Blue Shield of Massachusetts

Blue Cross

Provider Central portal; several items behind login.

Blue Cross Blue Shield of Michigan

Blue Cross

Eligibility via secured portal login.

Blue Cross Blue Shield of North Dakota

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross Blue Shield of Texas

Blue Cross

HCSC plan; policy portal at medicalpolicy.bcbstx.com.

Blue Cross Blue Shield of Vermont

Blue Cross

Eligibility via Provider Resource Center login.

Blue Cross Blue Shield of Wyoming

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Blue Cross of Idaho

Blue Cross

Provider portal subdomain; manual is the policies overview.

BlueCross BlueShield of South Carolina

Blue Cross

Manuals page hosts policy/credentialing; eligibility via My Insurance Manager.

Boon-Chapman

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Brand New Day (California)

Medicare Advantage

Now under Central Health Medicare Plan (Molina); manual behind portal login.

Bright HealthCare

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Buckeye Health Plan (Ohio)

Medicaid

Centene Ohio plan; provider manual PDF under resources.

California Medi-Cal (DHCS)

Medicaid

Medi-Cal fee-for-service; DHCS provider manuals and rates. Enrollment via PAVE. Eligibility (AEVS) is inside the Medi-Cal providers portal.

CalViva Health

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Capital District Physicians' Health Plan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

CareFirst BlueCross BlueShield

Blue Cross

MD/DC/VA; eligibility via CareFirst Direct portal login.

CarePlus Health Plans (FL Medicare Advantage)

Medicare Advantage

Contracting via Letter of Interest; eligibility via Availity.

CDPHP (Capital District Physicians' Health Plan)

Commercial

Policies live within the office administration manual.

Centivo

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

CGS Administrators (Medicare)

Government

J15 Part B shown; myCGS portal for eligibility.

Christian Brothers Employee Benefit Trust

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Cigna / Evernorth

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Cigna + Oscar

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Cigna Healthcare

Commercial

Reference guides and portal require CignaforHCP login.

Cigna Healthspring / Cigna Medicare

Medicare Advantage

Medicare provider portal; some pages bot-protected.

Clear Health Alliance

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

CMS / Medicare

Government

Internet-Only Manuals, Medicare Coverage Database, PECOS, and HETS.

Cofinity

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Community Health Choice (Texas)

Medicaid

Texas plan; eligibility via provider portal login.

CommunityCare (Oklahoma)

Commercial

Docs on forms page; eligibility (270/271) via portal.

Contra Costa Health Plan

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Curative

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Devoted Health

Medicare Advantage

Eligibility via Availity; credentialing via CAQH.

EmblemHealth

Commercial

Eligibility verification runs inside the provider portal (sign-in).

Employee Benefit Management Services (EBMS)

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Evernorth Behavioral Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Excellus BlueCross BlueShield

Blue Cross

New York; eligibility behind portal login.

First Coast Service Options (Medicare — FL)

Government

Florida Part A/B MAC; SPOT portal is the eligibility tool.

First Health Network (Aetna)

Commercial

Aetna-owned PPO network; verify eligibility with payer on the ID card.

Florida Health Care Plans

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Florida Medicaid (AHCA)

Medicaid

AHCA Provider & Facility Center; coverage policies (handbooks) and Rule 59G fee schedules. Transactions via the Florida Medicaid Web Portal (flmmis).

GEHA

Commercial

Coverage policies defer to UnitedHealthcare; eligibility via provider portal.

Georgia Medicaid

Medicaid

GA Dept of Community Health GAMMIS; 150+ policy manuals and fee schedules. Eligibility via the secure GAMMIS portal.

Gilsbar

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

GlobalHealth (Oklahoma)

Medicare Advantage

Oklahoma plan; 2026 manual; payer ID GLOBH.

Golden Rule Insurance (UnitedHealthcare)

Commercial

UnitedHealthcare company; served via uhcprovider.com.

Government Employees Health Association

Government

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Great-West Healthcare (GWH-Cigna)

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Group & Pension Administrators (GPA)

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Harvard Pilgrim Health Care (Point32Health)

Commercial

Point32Health; eligibility via HPHConnect portal.

Hawaii Medical Service Association (HMSA)

Blue Cross

Provider Resource Center; eligibility via HHIN+ portal.

Health Alliance Medical Plans

Commercial

No standalone policy library; UM page holds criteria.

HealthEZ

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

HealthSmart

Commercial

TPA/network; eligibility via OCS/WebExchange portals.

Highmark Wholecare (formerly Gateway Health)

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Horizon BCBS of New Jersey

Blue Cross

Bot protection blocked direct verification of some links.

Horizon Blue Cross Blue Shield of New Jersey

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Horizon NJ Health (New Jersey Medicaid)

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Humana

Commercial

Serves commercial and Medicare Advantage; eligibility via Availity.

Illinois Medicaid

Medicaid

Illinois HFS; provider handbooks (Chapters 100/200/300). Enrollment via IMPACT; eligibility via the MEDI portal.

Imagine360

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Imperial Health Plan of California

Medicare Advantage

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Independent Health Association

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Insurance Benefit Administrators

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Keystone First

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

MedBen

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Mercy Care (Arizona Medicaid)

Medicaid

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Meritain Health (Aetna)

Commercial

Aetna TPA; policy/credentialing via Aetna; eligibility via account.meritain.com.

Michigan Medicaid

Medicaid

MDHHS Medicaid; electronic Medicaid Provider Manual (updated quarterly). Enrollment and eligibility via CHAMPS.

Molina Healthcare

Medicaid

Manuals are state-specific (CA shown); national policy library at molinaclinicalpolicy.com.

Mountain Health CO-OP

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

MultiPlan / PHCS

Commercial

PPO network; member's plan sets policies; verify eligibility with the plan on the ID card.

MVP Health Care

Commercial

Policies/payment reference library on mvphealthcare.com.

National Government Services (Medicare)

Government

NGSConnex portal for eligibility.

Network Health (Wisconsin)

Commercial

Public manual is Medicare edition; commercial behind portal.

New Jersey Medicaid

Medicaid

NJMMIS (NJ Medicaid fiscal agent); billing supplements and rate/code fee schedules. REVS eligibility is behind the secure login.

New York Medicaid (eMedNY)

Medicaid

eMedNY is the NY Medicaid MMIS portal; policy bulletins via the monthly NYS DOH Medicaid Update. Eligibility via MEVS/DVS.

Nippon Life Benefits

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Noridian Healthcare Solutions (Medicare)

Government

JE Part B shown; NMP portal is the eligibility tool.

North Carolina Medicaid

Medicaid

NC DHHS NCTracks MMIS; program-specific clinical coverage policies on medicaid.ncdhhs.gov. Eligibility via the NCTracks secure portal.

Novitas Solutions (Medicare)

Government

JH jurisdiction shown; JavaScript-driven portal.

Ohio Medicaid

Medicaid

Ohio Dept of Medicaid; provider portal is Next Generation PNM. Policies via Medicaid Advisory Letters (MALs).

Optimum HealthCare / Freedom Health (Florida)

Medicare Advantage

Shared Optimum/Freedom manual; eligibility via Availity.

Optum Behavioral Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Oxford Health Plans

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Palmetto GBA (Medicare)

Government

Jurisdiction-split; JJ Part B shown; enrollment via PECOS/eServices.

Parkland Community Health Plan (Texas)

Medicaid

Texas plan; eligibility via Healthx portal.

Peach State Health Plan (Georgia)

Medicaid

Centene Georgia plan; Provider Handbook PDF under resources.

Pennsylvania Medicaid

Medicaid

PA DHS Office of Medical Assistance Programs (OMAP) / PROMISe; MA fee schedule and provider handbooks. Eligibility via EVS (EVI).

Peoples Health (UnitedHealthcare)

Medicare Advantage

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Physicians Health Plan (PHP) of Michigan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Premera Blue Cross

Blue Cross

WA regional site; eligibility page hosts Availity tool.

Prominence Health Plan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Providence Health Plan

Commercial

Manual and policies share one page; no standalone eligibility page.

Public Employees Health Program (Utah)

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Railroad Medicare (Palmetto GBA)

Government

Enroll via CMS PECOS; manual is the Quick Reference Guide.

Rocky Mountain Health Plans

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

S&S Healthcare Strategies

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Sana Benefits

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Sanford Health Plan

Commercial

Policies in manual/forms; eligibility via Provider HUB.

Security Health Plan of Wisconsin

Commercial

Eligibility via provider portal login.

Sharp Health Plan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Sidecar Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Sierra Health and Life

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Simply Healthcare Plans (FL)

Medicaid

Anthem provider subdomain; eligibility via Availity Essentials.

SummaCare

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Sunshine Health (FL Medicaid)

Medicaid

Centene FL Medicaid; credentialing via CAQH ProView.

Sutter Health Plan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Taro Health

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Tennessee Medicaid (TennCare)

Medicaid

TennCare (managed-care Medicaid); state policies + provider registration. No single FFS billing manual — MCOs maintain their own.

Texas Medicaid (TMHP)

Medicaid

TMHP is the fiscal agent for Texas Medicaid FFS; manual = Texas Medicaid Provider Procedures Manual (TMPPM). Eligibility via TexMedConnect; enrollment via PEMS.

The Loomis Company

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

TRICARE East (Humana Military)

Government

TRICARE East; handbook PDF is the manual.

TRICARE West (TriWest)

Government

TRICARE West; eligibility via Availity secure portal.

Trillium Community Health Plan (Oregon)

Medicaid

Centene Oregon plan (trilliumohp.com).

Trustmark Health Benefits

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

UMR (UnitedHealthcare)

Commercial

UnitedHealthcare TPA; policies/credentialing via uhcprovider.com.

UnitedHealthcare

Commercial

Eligibility via UHC Provider Portal; admin guide is an annual PDF.

UnitedHealthcare Community Plan of Florida

Medicaid

FL Medicaid; credentialing via national Onboard Pro.

Univera Healthcare

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

VA Community Care Network (Optum)

Government

Optum manual/portal on vacommunitycare.com.

Vantage Health Plan

Commercial

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Virginia Medicaid (DMAS)

Medicaid

DMAS Medicaid Enterprise System (MES); provider manuals library and Medicaid memos/bulletins. Enrollment via PRSS.

WebTPA

Commercial

TPA (GuideWell); plans white-labeled per client; provider access via Availity.

WellCare (Centene)

Medicare Advantage

State-routed; FL provider portal handles join-network/eligibility.

Wellmark Blue Cross and Blue Shield

Blue Cross

Directory listing — provider home/portal only; manual & policies on the payer’s site.

Wellmark Blue Cross Blue Shield (IA/SD)

Blue Cross

Provider Guide is the manual; portal login for eligibility.

Wellpoint (formerly Amerigroup)

Medicaid

State-specific; eligibility example is Texas.

Wisconsin Medicaid (ForwardHealth)

Medicaid

ForwardHealth Portal (WI Medicaid/BadgerCare Plus); Online Handbooks and ForwardHealth Updates. Eligibility via the secure Provider Portal.

WPS Government Health Administrators (Medicare)

Government

Some topic paths inferred from site structure.

Links open each payer’s official website. Payers change URLs often — confirm before relying. Last updated 2026-07-08.

Reference only. Links point to each payer’s own website and were verified when compiled, but payers restructure their sites frequently — confirm you’re on the current page. Many Blue Cross, Medicaid, and Medicare pages are jurisdiction- or state-specific. For payer IDs, timely-filing limits, and portals, see the payer directory.

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