Payment Posting Services

Accurate payment application and reconciliation that optimizes your cash flow.

Efficient Payment Processing for Maximum Cash Flow

Our payment posting services ensure every dollar is accurately applied to the correct account, with detailed tracking and reporting for complete financial visibility.

We handle electronic remittance advices, paper EOBs, patient payments, and insurance payments with precision, reducing days in accounts receivable and accelerating collections.

With our comprehensive payment posting, you can eliminate payment posting errors, reduce write-off discrepancies, and optimize your practice's cash flow.

Our Approach

We combine automated payment processing technology with expert human review to ensure 99%+ payment posting accuracy and complete reconciliation.

Quality Assurance

Every payment undergoes automated matching and human verification to ensure accurate application and complete reconciliation.

WHAT'S INCLUDED

Complete Payment Management

Every aspect of payment processing covered for maximum accuracy and efficiency.

Electronic remittance advice (ERA) processing

Paper explanation of benefits (EOB) posting

Patient payment application

Insurance payment posting

Write-off processing

Adjustment entry

Refund processing

Deduction and recoupment tracking

Secondary payment posting

Patient statement generation

Payment reconciliation

Cash application reporting

OUR PROCESS

Payment Posting Workflow

Eight-step process ensuring accurate payment application and reconciliation.

1

Payment receipt and identification

2

ERA/EOB download and import

3

Payment matching to claims

4

Adjustment and write-off posting

5

Patient payment application

6

Secondary payment processing

7

Refund identification and processing

8

Reconciliation and reporting

PERFORMANCE METRICS

Payment Excellence

Measurable results that drive your revenue cycle success.

>99%

Payment Posting Accuracy

<24 hours

Posting Timeliness

>98%

Patient Statement Accuracy

<5 days

Refund Processing Time

CHALLENGES WE SOLVE

Payment Complexity Made Simple

We handle the complexities so you don't have to.

Challenge 1

Complex ERA/EOB formats from different payers

Challenge 2

Patient payment identification and matching

Challenge 3

Adjustment and write-off compliance

Challenge 4

Secondary payment coordination

Challenge 5

Refund tracking and processing

Challenge 6

Patient statement accuracy

Challenge 7

Payment reconciliation discrepancies

FAQ

Frequently Asked Questions

Answers to common questions about our payment posting services.

How quickly do you post payments?

We post electronic payments (ERA) within 24 hours of receipt and paper payments within 48 hours. Patient payments are applied the same day they are received.

How do you handle patient payments?

Patient payments are applied directly to the responsible account with detailed tracking. We provide patient payment reports and can customize payment application rules per practice.

What reports do you provide on payments?

We provide daily payment summaries, monthly aging reports, refund tracking reports, and detailed payment application reports. All reports are available through our provider portal.

How do you handle refunds?

We track all refund requests, process them within 5 business days, and provide detailed refund reports. Our team works with payers to resolve overpayment issues quickly.

Can you customize payment posting rules?

Yes, we work with each practice to understand their specific payment posting requirements and customize our process accordingly. This includes write-off policies, adjustment handling, and patient payment application.

Ready to Optimize Your Payment Posting?

Schedule a free consultation to see how Aethera can improve your cash flow and reduce posting errors.

RELATED SERVICES

Complete Revenue Cycle Management

Additional services that complement our payment posting expertise.

Claims & Billing

Learn more →

Patient Collections

Learn more →

Reporting & Analytics

Learn more →