Dedicated accounts receivable management that accelerates collections and reduces aging.
Our dedicated AR follow-up services ensure timely collection of all receivables through systematic follow-up, denial management, and patient collections with full compliance and efficiency.
We analyze AR daily, follow up with payers and patients, resolve denials quickly, and manage the entire collections lifecycle to keep your accounts receivable current and collections optimized.
With our proactive AR management, you can reduce days in accounts receivable, accelerate cash flow, and maximize your net collection rate.
We combine systematic follow-up processes with expert payer and patient communication to ensure rapid collection and minimal aging.
Every AR account undergoes daily review and systematic follow-up to ensure optimal collection timing and compliance.
WHAT'S INCLUDED
Every aspect of accounts receivable management covered for maximum collection efficiency.
Daily accounts receivable aging analysis
Insurance follow-up and resolution
Patient statement management
Denial identification and response
Payment plan administration
Collection agency coordination
Payer communication and negotiation
Write-off and adjustment management
Credit balance resolution
Refund processing
AR reporting and analytics
Performance benchmarking
OUR PROCESS
Eight-step process ensuring comprehensive accounts receivable management and collection optimization.
PERFORMANCE METRICS
Measurable results that drive your revenue cycle success.
<30 days
Days in AR
>95%
Collection Rate
<5 days
Denial Resolution Time
<30 days
Credit Balance Resolution
CHALLENGES WE SOLVE
We handle the complexities so you don't have to.
Aging accounts receivable
Persistent denial patterns
Patient payment resistance
Payer communication delays
Collection agency management
Credit balance resolution
Refund processing delays
FAQ
Answers to common questions about our AR follow-up services.
We analyze AR daily and initiate follow-up within 24 hours of aging. Insurance claims are followed up based on payer-specific timelines to maximize collection rates.
We identify denial patterns and work with payers to resolve systemic issues. Our denial management team responds within 72 hours and implements prevention strategies to reduce future denials.
We offer flexible payment plans tailored to patient financial situations and maintain compassionate communication while ensuring account resolution. Our patient collection rate exceeds 65% for payment plan accounts.
We provide daily AR aging reports, weekly collection summaries, monthly performance dashboards, and quarterly business reviews. All reports are available through our real-time provider portal.
We identify credit balances weekly, determine appropriate resolution paths (refund or provider credit), and process refunds within 30 days of identification. All activities are fully documented for compliance.
Schedule a free consultation to see how Aethera can accelerate your collections.
RELATED SERVICES
Additional services that complement our AR follow-up expertise.