Payer ID
MHC01
Changed TPA/clearinghouse Sept 1, 2024 (Change Healthcare/Optum CPIDs 2499 & 7565; UHIN TP HT000179-002).
Timely Filing Limit (TFL)
365 days from date of service (365 days from primary EOB if secondary)
Appeal Window
Second-level appeal within 30 calendar days of first-level determination
Clearinghouse
Change Healthcare/Optum; UHIN
Provider Services
800-299-6080
Claims Fax
800-781-6260
Claims Address
Mountain Health CO-OP Claims Administrator, P.O. Box 30311, Salt Lake City, UT 84130
Provider Portal
https://mountainhealth.coop/providers/
Member-governed ACA-marketplace CO-OP serving MT, ID, and WY.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Mountain Health CO-OP every day — payer rules, appeals, and clean-claim submission, handled.
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