Payer ID
07689
Payer ID 07689 (claims routed c/o Zelis). Use the member ID card to confirm.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Zelis
Provider Services
866-317-5273
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Insurance Benefit Administrators, c/o Zelis, Box 247, Alpharetta, GA 30009-0247
Provider Portal
https://www.insurancebenefitadministrators.com/providers.html
TPA for self-funded plans with claims repriced through Zelis; timely filing varies by group.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
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