Also covers / subsidiaries: IBA
Electronic Payer ID
07689
Payer ID 07689 (claims routed c/o Zelis). Use the member ID card to confirm.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
Zelis
Provider Services
866-317-5273
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Insurance Benefit Administrators, c/o Zelis, Box 247, Alpharetta, GA 30009-0247
Provider Portal
https://www.insurancebenefitadministrators.com/providers.html
TPA for self-funded plans with claims repriced through Zelis; timely filing varies by group.
Direct ANSI X12 electronic transaction support verified for Insurance Benefit Administrators.
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Aethera's billing specialists work Insurance Benefit Administrators every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.
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