Payer ID
Varies — confirm via portal / clearinghouse
No published numeric EDI payer ID; uses direct submission via a 3-digit Submitter ID from its EDI team. The '95308' seen online is the NAIC code, not a claims payer ID.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Direct to Independent Health EDI; also via clearinghouses
Provider Services
716-635-3911
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Independent Health Claims Department, P.O. Box 9066, Buffalo, NY 14231
Provider Portal
https://ihprovider.healthtrioconnect.com/
Western New York commercial HMO/PPO (Buffalo); also Medicare Advantage and NY State products.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Independent Health Association every day — payer rules, appeals, and clean-claim submission, handled.
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