Also covers: Imperial Health Plan, IHP
Payer ID
IHP01
Entity-specific IDs routed through Office Ally: IHP01 = CA health plan; IHHMG = the IPA; IICTX = Texas. Pick by product/state.
Timely Filing Limit (TFL)
90 days from date of service (per CA provider manual)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Office Ally
Provider Services
800-595-0619
Claims Fax
626-380-9049
Claims Address
Imperial Health Plan, P.O. Box 60075, Pasadena, CA 91116
Provider Portal
https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
Primarily a Medicare Advantage HMO carrier (also ACA Marketplace) across several Western states.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Imperial Health Plan of California every day — payer rules, appeals, and clean-claim submission, handled.
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