Also covers / subsidiaries: Imperial Health Plan, IHP
Electronic Payer ID
IHP01
Entity-specific IDs routed through Office Ally: IHP01 = CA health plan; IHHMG = the IPA; IICTX = Texas. Pick by product/state.
Timely Filing Limit (TFL)
90 days from date of service (per CA provider manual)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
Office Ally
Provider Services
800-595-0619
Claims Fax
626-380-9049
Claims Address
Imperial Health Plan, P.O. Box 60075, Pasadena, CA 91116
Provider Portal
https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
Primarily a Medicare Advantage HMO carrier (also ACA Marketplace) across several Western states.
Direct ANSI X12 electronic transaction support verified for Imperial Health Plan of California.
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Aethera's billing specialists work Imperial Health Plan of California every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.
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