Hawaii Medical Service Association

BCBS

Also covers: HMSA, BCBS of Hawaii, Hawaii Blue Cross

Payer ID

12B62

12B62 is the commonly listed clearinghouse payer ID for HMSA. Confirm professional vs institutional and Akamai Advantage (Medicare) routing.

Timely Filing Limit (TFL)

Reimbursement requests within one year (365 days) from the last date services were received

Appeal Window

Submit claim reconsideration/appeals per HMSA provider guidelines (prc.hmsa.com)

Clearinghouse

Supports EDI via clearinghouses (e.g. Availity/Optum)

Provider Services

800-776-4672

Claims Fax

Varies — confirm via portal / clearinghouse

Claims Address

HMSA, Claims Administration 4/AS, PO Box 860, Honolulu, HI 96808-0860

Provider Portal

https://hmsa.com/portal/provider/

HMSA is the BCBS licensee for Hawaii. General/provider line 808-948-6079 or 800-776-4672.

Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.

Stop chasing Hawaii Medical Service Association denials and TFLs

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