Also covers: HealthSmart Benefit Solutions, HealthSmart Holdings
Payer ID
Varies — confirm via portal / clearinghouse
Administers many self-funded groups under several payer IDs (e.g. 37272, 87815). No single universal ID — use the member ID card.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Varies — confirm via portal / clearinghouse
Provider Services
877-813-6366
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://www.healthsmartproviderportal.com/
National TPA for self-funded employer plans; payer ID, claims address, and timely filing are group-specific.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works HealthSmart every day — payer rules, appeals, and clean-claim submission, handled.
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