Also covers / subsidiaries: GreatWest Healthcare, GWH-Cigna
Electronic Payer ID
62308
Acquired by Cigna; legacy GWH-Cigna plans now route through Cigna, most commercial claims using payer ID 62308. Confirm GWH-Cigna routing on the member ID card.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
National Clearinghouse / EDI Gateway
Provider Services
Varies — confirm via portal / clearinghouse
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
Varies — confirm via portal / clearinghouse
Legacy Great-West Healthcare business acquired by Cigna, now administered as GWH-Cigna.
Direct ANSI X12 electronic transaction support verified for Great-West Healthcare (GWH-Cigna).
National clearinghouse networks maintain dedicated routing IDs for specific transaction lines or subsidiaries under Great-West Healthcare (GWH-Cigna).
| Clearinghouse Name | Electronic Payer ID | Status | Enrollment | Supported Services |
|---|---|---|---|---|
| Cigna | 62308 | Par | Required | 837P837I835 ERADental |
| Cigna Health Plan - Hmo | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Healthcare For Seniors-Az Medicare | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Ppa | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Voluntary | 62308 | Par | None | 837P837I270/271Dental |
| Cigna-Ppo | 62308 | Par | None | 837P837I835 ERADental |
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Aethera's billing specialists work Great-West Healthcare (GWH-Cigna) every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.
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