Excellus BlueCross BlueShield
Also covers / subsidiaries: Excellus, Excellus Health Plan
Core Payer & Clearinghouse Profile
Electronic Payer ID
Varies — confirm via portal / clearinghouse
A single canonical payer ID was not confidently confirmed; clearinghouse listings reference 00800-series IDs for upstate NY Blues. Look up the exact ID per member in Availity.
Timely Filing Limit (TFL)
Not confidently confirmed; Excellus requires timely-filing review requests within 120 days of remittance
Appeal Window
Use the 'Request for Timely Filing Review' form; review docs due within 120 days of remittance
Clearinghouse Gateway
Availity / standard clearinghouses
Provider Services
800-278-1247
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Excellus Health Plan, PO Box 5267, Binghamton, NY 13902-5267 (varies by product/region)
Provider Portal
https://provider.excellusbcbs.com
Upstate NY Blue plan (Rochester, Syracuse, Utica, Central NY, Southern Tier).
Resolution Tools for Excellus BlueCross BlueShield Claims
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
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