Payer ID
Varies — confirm via portal / clearinghouse
A single canonical payer ID was not confidently confirmed; clearinghouse listings reference 00800-series IDs for upstate NY Blues. Look up the exact ID per member in Availity.
Timely Filing Limit (TFL)
Not confidently confirmed; Excellus requires timely-filing review requests within 120 days of remittance
Appeal Window
Use the 'Request for Timely Filing Review' form; review docs due within 120 days of remittance
Clearinghouse
Availity / standard clearinghouses
Provider Services
800-278-1247
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Excellus Health Plan, PO Box 5267, Binghamton, NY 13902-5267 (varies by product/region)
Provider Portal
https://provider.excellusbcbs.com
Upstate NY Blue plan (Rochester, Syracuse, Utica, Central NY, Southern Tier).
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
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