Also covers: Cigna Behavioral Health, EBH
Payer ID
62308
Same Cigna Healthcare payer ID used broadly for Cigna medical and behavioral claims unless the member card says otherwise.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Availity, Change Healthcare (submit to Cigna EDI 62308)
Provider Services
800-882-4462
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://cignaforhcp.cigna.com
Cigna's behavioral-health carve-out, rebranded from Cigna Behavioral Health to Evernorth. Claims address varies by plan — use the member card.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Evernorth Behavioral Health every day — payer rules, appeals, and clean-claim submission, handled.
Get a Free Assessment