Evernorth Behavioral Health
Also covers / subsidiaries: Cigna Behavioral Health, EBH
Core Payer & Clearinghouse Profile
Electronic Payer ID
62308
Same Cigna Healthcare payer ID used broadly for Cigna medical and behavioral claims unless the member card says otherwise.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
Availity, Change Healthcare (submit to Cigna EDI 62308)
Provider Services
800-882-4462
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://cignaforhcp.cigna.com
Cigna's behavioral-health carve-out, rebranded from Cigna Behavioral Health to Evernorth. Claims address varies by plan — use the member card.
National EDI Clearinghouse Capabilities
Direct ANSI X12 electronic transaction support verified for Evernorth Behavioral Health.
Associated Clearinghouse Payer IDs
National clearinghouse networks maintain dedicated routing IDs for specific transaction lines or subsidiaries under Evernorth Behavioral Health.
| Clearinghouse Name | Electronic Payer ID | Status | Enrollment | Supported Services |
|---|---|---|---|---|
| Cigna | 62308 | Par | Required | 837P837I835 ERADental |
| Cigna Behavioral Health | SX071 | Non-Par | Required | 837P835 ERA |
| Cigna Health Plan - Hmo | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Healthcare For Seniors-Az Medicare | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Ppa | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Voluntary | 62308 | Par | None | 837P837I270/271Dental |
Resolution Tools for Evernorth Behavioral Health Claims
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Tired of Chasing Evernorth Behavioral Health Denials & Delayed Payments?
Aethera's billing specialists work Evernorth Behavioral Health every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.