Payer ID
CCHS
Payer ID is alphanumeric 'CCHS', not numeric; requires registration with Availity for EDI claims.
Timely Filing Limit (TFL)
180 days from date of service (or primary EOB date)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Availity
Provider Services
Varies — confirm via portal / clearinghouse
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
CCHP Claims Department, P.O. Box 5122, Lake Forest, CA 92609
Provider Portal
https://www.cchealth.org/health-insurance/information-for-providers/provider-portal
County-operated Medi-Cal (Medicaid) managed-care plan for Contra Costa County (CA); also offers commercial Care Plus.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Contra Costa Health Plan every day — payer rules, appeals, and clean-claim submission, handled.
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