Payer ID
Varies — confirm via portal / clearinghouse
Split by claim type: Professional 65062, Institutional 12K89 (per CHA's own payer-ID notice) — use the correct ID per claim form.
Timely Filing Limit (TFL)
~90 days from DOS for full payment; claims 3–6 months reduced 50%; effectively a hard cutoff near 6 months
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Availity Essentials
Provider Services
877-372-1273
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://provider.clearhealthalliance.com/florida-provider/home
HIV/AIDS specialty Medicaid plan administered by Simply Healthcare (Elevance/Anthem). Note the split professional (65062) vs institutional (12K89) payer IDs.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Clear Health Alliance every day — payer rules, appeals, and clean-claim submission, handled.
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