Also covers / subsidiaries: Evernorth, Cigna Healthcare, Allegiance, GWH-Cigna
Electronic Payer ID
62308
Standard Cigna commercial payer ID.
Timely Filing Limit (TFL)
90 days from the date of service for participating providers (varies by contract)
Appeal Window
180 days from the claim determination (varies)
Clearinghouse Gateway
Most major clearinghouses
Provider Services
800-882-4462
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://cignaforhcp.cigna.com
Evernorth is Cigna's health-services brand. Confirm timely filing in your provider agreement.
Direct ANSI X12 electronic transaction support verified for Cigna / Evernorth.
National clearinghouse networks maintain dedicated routing IDs for specific transaction lines or subsidiaries under Cigna / Evernorth.
| Clearinghouse Name | Electronic Payer ID | Status | Enrollment | Supported Services |
|---|---|---|---|---|
| Cigna | 62308 | Par | Required | 837P837I835 ERADental |
| Cigna Health Plan - Hmo | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Healthcare For Seniors-Az Medicare | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Ppa | 62308 | Par | None | 837P837I835 ERADental |
| Cigna Voluntary | 62308 | Par | None | 837P837I270/271Dental |
| Cigna-Ppo | 62308 | Par | None | 837P837I835 ERADental |
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims. Last verified 2026-06-24.
Aethera's billing specialists work Cigna / Evernorth every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.
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