Payer ID
Varies — confirm via portal / clearinghouse
Primarily a general agency/brokerage with a self-funded division; claims route to the contracted TPA's payer ID, not a single BenefitMall ID. Use the member ID card.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Varies — confirm via portal / clearinghouse
Provider Services
Varies — confirm via portal / clearinghouse
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
Varies — confirm via portal / clearinghouse
Brokerage/general agency; the administering TPA on the member ID card determines payer ID, address, and timely filing.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
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