Also covers: Blue Cross NC, BCBSNC
Payer ID
SB810
SB810 is a commonly used Blue Cross NC commercial payer ID; some clearinghouses use legacy 560/00810 variants. Healthy Blue (Medicaid) and FEP route separately.
Timely Filing Limit (TFL)
Commonly 18 months for medical claims (commercial); verify by product
Appeal Window
Appeals via the Blue e / Care Affiliate provider portals
Clearinghouse
Blue e / Availity / approved clearinghouse (EDI Help Desk 888-333-8594)
Provider Services
877-258-3334
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://www.bluecrossnc.com/providers
877-258-3334 is the claim-filing help line; EDI support 888-333-8594.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Blue Cross and Blue Shield of North Carolina every day — payer rules, appeals, and clean-claim submission, handled.
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