Also covers: BCBSNM, BCBS of New Mexico
Payer ID
00790
00790 commercial; Community Centennial (Medicaid/Turquoise Care) and Blue Cross Medicare Advantage (66006) route differently.
Timely Filing Limit (TFL)
180 days from date of service (commercial); verify by product
Appeal Window
Provider appeal within 60 calendar days of the denial letter
Clearinghouse
Availity (primary); also Office Ally, Optum, Trizetto under 00790
Provider Services
877-774-8592
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
BCBSNM, P.O. Box 660058, Dallas, TX 75266-0058 (commercial)
Provider Portal
https://www.availity.com
HCSC-operated Blue plan. Confirm payer ID, address, and timely-filing against your contract.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Blue Cross and Blue Shield of New Mexico every day — payer rules, appeals, and clean-claim submission, handled.
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