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Blue Cross and Blue Shield of New Mexico

BCBS

Also covers: BCBSNM, BCBS of New Mexico

Payer ID

00790

00790 commercial; Community Centennial (Medicaid/Turquoise Care) and Blue Cross Medicare Advantage (66006) route differently.

Timely Filing Limit (TFL)

180 days from date of service (commercial); verify by product

Appeal Window

Provider appeal within 60 calendar days of the denial letter

Clearinghouse

Availity (primary); also Office Ally, Optum, Trizetto under 00790

Provider Services

877-774-8592

Claims Fax

Varies — confirm via portal / clearinghouse

Claims Address

BCBSNM, P.O. Box 660058, Dallas, TX 75266-0058 (commercial)

Provider Portal

https://www.availity.com

HCSC-operated Blue plan. Confirm payer ID, address, and timely-filing against your contract.

Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.

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