Payer ID
Varies — confirm via portal / clearinghouse
HealthKeepers, Inc. uses Availity as its exclusive EDI partner; confirm the commercial payer ID with your clearinghouse. Use the member ID card.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Availity
Provider Services
Varies — confirm via portal / clearinghouse
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://providers.anthem.com/virginia-provider/home
Virginia Anthem BCBS commercial/HMO entity (HealthKeepers, Inc.); commercial and Medicaid lines use different routing.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
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