Payer ID
60054
60054 is the default for most Aetna Better Health Medicaid plans, but several states use state-specific IDs (e.g. 128MD Maryland, 128OK Oklahoma, 128FL Florida). Always read the member card.
Timely Filing Limit (TFL)
180 days from date of service (varies by state)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
Availity, Change Healthcare, Office Ally
Provider Services
Varies — confirm via portal / clearinghouse
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
Varies — confirm via portal / clearinghouse
Provider Portal
https://www.availity.com
Aetna's multi-state Medicaid managed-care brand; many state-specific entities, some with Medicare D-SNP. Payer ID, timely filing, claims address, and phone differ by state — look up the specific state plan.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Aethera's AR team works Aetna Better Health every day — payer rules, appeals, and clean-claim submission, handled.
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