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Revenue Cycle

Charge Capture: Plugging the Leak Between Care and the Claim

David Chen9 min read
Charge Capture: Plugging the Leak Between Care and the Claim

Services rendered but never billed are pure lost revenue. A disciplined charge-capture process closes the gap between the visit and the claim.

Charge capture is the process of recording every billable service and getting it onto a claim. Missed charges — a procedure not posted, a supply not recorded — are revenue that simply vanishes, and they rarely show up in any report.

Where charges leak

  • Services delivered but never coded
  • Late or lost charge slips and encounter forms
  • Disconnects between clinical and billing systems
  • Bundled items billed as if included

Tighten the process

Reconcile schedules to charges daily, automate charge entry from the EHR where possible, and audit for missing-charge patterns by provider and service.

How Aethera helps

Aethera reconciles encounters to charges so nothing delivered goes unbilled — often an immediate revenue lift.

See what your revenue cycle is leaking

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