Also covers / subsidiaries: UHSS
Electronic Payer ID
39026
Common default, but use the payer ID printed on the member card — it can differ by underlying self-funded plan.
Timely Filing Limit (TFL)
Varies — confirm via portal / clearinghouse
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
Multiple clearinghouses; submit using the payer ID on the member card
Provider Services
866-683-6441
Claims Fax
Varies — confirm via portal / clearinghouse
Claims Address
P.O. Box 30783, Salt Lake City, UT 84130-0783
Provider Portal
https://uhss.umr.com
Network-access/shared-services product for self-funded plans, often administered via UMR. Payer ID, claims address, and timely filing are plan-specific — always read the member card.
Direct ANSI X12 electronic transaction support verified for UnitedHealthcare Shared Services.
National clearinghouse networks maintain dedicated routing IDs for specific transaction lines or subsidiaries under UnitedHealthcare Shared Services.
| Clearinghouse Name | Electronic Payer ID | Status | Enrollment | Supported Services |
|---|---|---|---|---|
| Benesight | 39026 | Non-Par | None | 837P837I835 ERADental |
| Employers Insurance Of Wausau | 39026 | Non-Par | None | 837P837I835 ERADental |
| Fiserv Health | 39026 | Non-Par | None | 837P837I835 ERADental |
| Geha | 39026 | Non-Par | None | 837P837I835 ERADental |
| Umr (Formerly Wausau) | 39026 | Non-Par | None | 837P837I835 ERADental |
| United Medical Resources | 39026 | Non-Par | None | 837P837I835 ERADental |
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Aethera's billing specialists work UnitedHealthcare Shared Services every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.
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