Payer ID
25463
Mandatory — claims submitted under any other UnitedHealthcare payer ID will be denied. Use 25463 only.
Timely Filing Limit (TFL)
365 days from date of service (may vary by state/contract — defer to your agreement)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse
UnitedHealthcare / Optum EDI (use payer ID 25463)
Provider Services
877-237-0006
Claims Fax
866-427-7703
Claims Address
Surest, P.O. Box 211758, Eagan, MN 55121
Provider Portal
https://www.surest.com/providers
UnitedHealthcare company (formerly Bind). Critical: always use payer ID 25463 or the claim is denied with no record.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
Stop chasing Surest denials and TFLs
Aethera's AR team works Surest every day — payer rules, appeals, and clean-claim submission, handled.
Get a Free Assessment