Surest
Also covers / subsidiaries: Bind, Bind Benefits
Core Payer & Clearinghouse Profile
Electronic Payer ID
14407
Mandatory — claims submitted under any other UnitedHealthcare payer ID will be denied. Use 25463 only.
Timely Filing Limit (TFL)
365 days from date of service (may vary by state/contract — defer to your agreement)
Appeal Window
Varies — confirm via portal / clearinghouse
Clearinghouse Gateway
UnitedHealthcare / Optum EDI (use payer ID 25463)
Provider Services
877-237-0006
Claims Fax
866-427-7703
Claims Address
Surest, P.O. Box 211758, Eagan, MN 55121
Provider Portal
https://www.surest.com/providers
UnitedHealthcare company (formerly Bind). Critical: always use payer ID 25463 or the claim is denied with no record.
National EDI Clearinghouse Capabilities
Direct ANSI X12 electronic transaction support verified for Surest.
Associated Clearinghouse Payer IDs
National clearinghouse networks maintain dedicated routing IDs for specific transaction lines or subsidiaries under Surest.
| Clearinghouse Name | Electronic Payer ID | Status | Enrollment | Supported Services |
|---|---|---|---|---|
| Surest | 14407 | Non-Par | None | 837P837I270/271Dental |
| Surest Bind | 25463 | Par | Required | 837P837I835 ERA |
Resolution Tools for Surest Claims
Values vary by plan, line of business, and provider agreement. Confirm in the payer portal or with your clearinghouse gateway before submitting electronic claims.
Tired of Chasing Surest Denials & Delayed Payments?
Aethera's billing specialists work Surest every day — handling EDI clearinghouse rejects, prior authorizations, payment posting, and 30-day AR aging recovery.