Payer ID
23045
23045 is the commercial claims payer ID. 24705 appears on Availity for 835/ERA. Behavioral health often routes to Magellan (01260).
Timely Filing Limit (TFL)
Professional/ancillary: 180 days from DOS; facility: 12 months; Medicare Advantage: 365 days
Appeal Window
Reviews/appeals/disputes go to Capital Blue Cross, PO Box 779518, Harrisburg, PA 17177-9518 (fax 717-541-6915)
Clearinghouse
Availity (no longer accepts paper claims)
Provider Services
717-541-7200
Claims Fax
717-541-6915
Claims Address
Capital Blue Cross, PO Box 779518, Harrisburg, PA 17177-9518 (appeals/disputes; electronic required for claims)
Provider Portal
https://www.capbluecross.com/wps/portal/cap/provider/provider-hub
Central PA / Lehigh Valley. Provider automation line 800-874-8433.
Values vary by plan, region, and contract and can change. Confirm in the payer portal or with your clearinghouse before filing.
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